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Gaplets
Flow

From cancellation to confirmed booking

Under the hood: detection, targeting, and an instant race to confirm.

  1. Connect Square

    Authorize Square so we can detect cancellations instantly.

  2. Set eligibility rules

    Only notify clients who match your criteria (same service, inactive, no upcoming booking).

  3. Send a test

    Trigger a sample opening to verify notifications and booking.

Setup checklist

  1. Connect Square. Authorize access so we can detect cancellations in real time. Open Square integration.
  2. Set eligibility rules. Target only clients who can actually make it (same service type, inactive, no upcoming booking, provider/time filters). See rules.
  3. Enable notifications. Choose SMS/Email, quiet hours, and caps. Waves stop on first booking. Configure notifications.

Speed & reliability

< 10s
Cancellation detection
< 30s
First notification wave
1–2h
Typical time to fill
  • Retry & backoff on webhooks; surfaced errors with clear fixes.
  • Quiet hours and daily caps to protect your sender reputation.
  • Automatic stop after the first confirmed booking.

Next steps

Ready to go live? Connect Square or review pricing.