Privacy Policy

1. Introduction

At Gaplets, your privacy matters. This policy explains what information we collect, how we use it, and the measures we take to keep it secure.

2. Information We Collect

• Personal identification: name, email, phone number
• Appointment and calendar data (via integrations)
• Communication preferences (email/SMS)
• Platform usage and interaction analytics

3. How We Use Your Data

• To detect appointment cancellations in real-time
• To notify eligible clients via SMS/email
• To improve our platform, features, and user experience
• To provide technical support and analytics

4. Data Sharing

We do not sell your personal information. We only share it with trusted third-party providers like Google, Stripe, SendGrid, or Twilio — strictly for service delivery purposes and under secure data agreements.

5. Data Retention

Your data is retained only as long as necessary to deliver our services or fulfill legal requirements. You may request deletion at any time.

6. Your Rights

• Access, update, or correct your personal data
• Request deletion of your account or data
• Withdraw consent to marketing communications
• Request a copy of the data we store

7. Data Security

We use best-in-class practices such as HTTPS encryption, OAuth2 authentication, role-based access control, and external audits to protect your data from unauthorized access or misuse.

8. Policy Updates

We may occasionally update this policy to reflect changes to our services or regulatory obligations. You will be notified of material updates via email or in-app.

9. Contact

For privacy-related questions, contact us at privacy@gaplets.com